Articles · Operator Resources

Field notes for tow & impound operators.

Plain-English guides on dispatch, yard operations, lien sales, compliance, and AI — written by people who have actually run yards and shipped the software that runs them. No fluff, no “synergy,” no five-paragraph intros.

Business 8 min read

OPG vs. Rotation: Which Police Tow Model Is Right for Your Yard?

OPG or rotation? A side-by-side comparison covering revenue predictability, capital required, audit intensity, and concentration risk — to help you decide which police tow model fits your yard.

Apr 26, 2026 Read
Business 11 min read

Official Police Garages: How OPG Contracts Actually Work

Official Police Garage contracts are the top tier of municipal tow work — exclusive franchises with multi-year terms, performance bonds, and continuous audits. Here is how OPGs actually work.

Apr 22, 2026 Read
Fundamentals 8 min read

What Is Tow Yard Management Software? A 2026 Operator's Guide

A complete plain-English breakdown of what tow yard management software actually does — dispatch, intake, storage billing, lien sales, compliance — and how to evaluate one in 2026.

Apr 12, 2026 Read
Dispatch 9 min read

Tow Truck Dispatch Software: The Complete Buyer's Guide

Everything to look for in tow truck dispatch software in 2026 — from live GPS and motor-club integrations to AI-assisted call assignment and driver mobile apps.

Apr 8, 2026 Read
Operations 11 min read

12 Impound Lot Management Best Practices That Actually Work

Twelve specific, operator-tested practices for running a tighter impound yard — from the way you photograph an intake to how you control keys and prove storage days.

Apr 2, 2026 Read
Compliance 12 min read

The Tow Lien Sale Process, Explained State by State

A practical walkthrough of how a tow lien sale flows in any U.S. state — title check, owner/lienholder notice, waiting period, public sale, and DMV title transfer.

Mar 26, 2026 Read
Business 13 min read

How to Start a Tow Yard Business: 2026 Step-by-Step

A current, realistic playbook for starting a tow and impound business — what it actually costs, what licenses you need, and the operational decisions that make or break year one.

Mar 19, 2026 Read
Business 8 min read

Getting on the Police Rotation Tow List: Requirements & Tips

What it really takes to land — and stay on — a police rotation tow list, including response-time SLAs, equipment requirements, audits, and the records you must keep.

Mar 12, 2026 Read
Operations 7 min read

7 Ways to Reduce Vehicle Storage Fee Disputes (and Chargebacks)

Storage fee disputes are the most expensive customer service problem in towing. Seven specific operational fixes that drop dispute and chargeback rates fast.

Mar 5, 2026 Read
Compliance 10 min read

The 2026 Tow Yard Compliance Checklist (50-State Edition)

A field-ready compliance checklist for tow yard operators in 2026 — covering posted rates, intake records, lien notice timing, recordkeeping retention, and audit defense.

Feb 26, 2026 Read
AI 9 min read

AI in the Towing Industry: Hype vs. What Actually Works

A grounded look at what AI actually does for tow operators today — from VIN capture and damage detection to lien-deadline forecasting — and what is still vendor noise.

Feb 19, 2026 Read
Compliance 10 min read

Private Property Impound Laws: What Every Tow Operator Must Know

Private property impound is the most regulated, most litigated kind of tow. A clear breakdown of signage, authorization, photo evidence, and post-tow notice rules.

Feb 12, 2026 Read

Ready to run your yard on one platform?

From the call-out to the auction hammer — dispatch, intake, lien sales, and compliance, all in one console.