Tow yards hold liens worth thousands per vehicle, photographs admissible in court, and personally identifiable information for every owner. towyardIQ is engineered for what that responsibility actually requires — not just “encryption in transit.”
Every customer's data lives in its own walled-off space. Your dispatch board, your photos, your release records, your owner contacts — another tow yard cannot see any of them, ever. This isn't a setting you have to remember to flip on. It's enforced at the data layer, automatically, on every single read and write.
Multiple, independent safeguards between your data and an attacker.
You can export your full data set any time — CSV, JSON, or a complete archive including audit logs, photos, and every generated document. There's no penalty if you leave. We're confident enough in the platform that we don't need a contractual moat to keep you.
Old → new values for every mutation. User, timestamp, IP, and reason captured automatically. Clickable entity links from the audit log to the live record.
Every photo timestamped at upload, geo-tagged when permitted, and hashed. Tampering invalidates the hash. Defensible in dispute proceedings.
Every certified mailer has its USPS tracking number recorded against the vehicle. Return receipts auto-attached. Legal record stays even after vehicle is sold.
Who released the vehicle, when, with what documents, what payment method, and what photos signed for. Complete record per release.
Every AI call logged: which model, which prompt, which org, which user, which result. AI is auditable, not a black box.
Failed-login attempts surfaced to org admins. IP-based rate limiting with auto-lockout after threshold.
SOC 2 Type II controls in operation today; formal report scheduled. State-specific data-handling rules for tow industry already encoded.
SOC 2 questionnaire response (SIG Lite, CAIQ, or custom framework) available on request once we open the pilot. Coming soon.